Refund policy

MoneyLoveSuccess is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. In the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, or a full refund.

Refund Policy

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. A full refund or exchange will be provided where goods are faulty, have been wrongly described, or are different to the product purchased on the website.

For the Live Seminars a processing fee of $100 will be charged for cancellations made 30 days or more before the event. There will be no refunds for cancellations made within 30 days of the event, although substitutions may be permitted. Refunds will not be provided for registrants who do not attend the conference. Notice of cancellation must be made via e-mail to info@moneylovesuccess.com. A cancellation acknowledgement will be sent within 3 working days and fees refunded within 10 working days, subject to this Refund Policy.

Note that circumstances beyond the control of the conference organizers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. Therefore, MLS reserves the right to alter or modify the advertised speakers and/or topics if necessary. Any substitutions or alterations will be updated on the conference web site as soon as possible.

Where MLS offers a non-tangible irrevocable services we do not issue refunds once the order is accomplished. As a customer you are responsible for understanding this refund policy upon purchasing any product or services at our web site. However, we realize that exceptional circumstance can take place with regard to the character of the product or services we provide.

THEREFORE, WE DO HONOR REQUESTS FOR REFUND WHERE THE FOLLOWING REASONS APPLY:

1. non-delivery of the product or service: such as, for example, due to some mailing issues you do not receive a delivery e-mail from us;

2. download issues: it may happen that you are having problems while downloading the product or receiving a service;

3. irreparable defects or grave difficulties with the product or service: although all the products and services are thoroughly tested before release, unexpected errors may occur. This reason should be submitted to our Support Team for approval;

4. product or services not-as-described: a request based on this reason is satisfied on a case by case basis with MLS reserving full discretion to make the determination whether a refund is appropriate.

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